Mexican Car Insurance Coverage

• Motorcycles cannot be covered for Medical Expenses coverage.

• The deductible is the amount that the insured is required to pay to the insurer in case of loss. All insurers offered by  have an established deductible.

• For the Standard type of policy, the deductible for material damage is a % of the current value of the insured vehicle, usually 2% with a minimum of $ 500 dollars and for total theft coverage it is also a % of the current value of the insured vehicle usually 5% with a minimum of $ 1,000.

• For the types of policies (Max, VIP, Premier, Extended) the deductible is fixed, it will never change and in general the deductible for material damage coverage is $ 500 and for total theft coverage is $ 1,000.

• The deductible must be paid in the case of physical damage at the time of repair and in the case of total theft, this will be deducted from the payment of your vehicle.

• During the covered policy term, all events caused by collision, total theft, as well as civil liability, medical expenses and legal assistance are covered with the applicable deductible, if any, per event.

• The coverage of roadside assistance varies depending on the insurer that is selected.
• If the policy is short term (it is not an annual policy), only one event may be covered during the term of the policy.
• If the policy is annual, 2 or 3 events may be covered during the term of the policy.

• Canceling the policy is very simple! Visit our BestMex page in the “My Account” section.
• When you cancel before the policy goes into effect, you will receive a refund of 100% of the net premium of your policy.
• If the user cancels the policy from BestMex.com the policy free is NOT refundable. If the insured requests cancellation in writing, we and the insurer will analyze the request and depending on the case, 100% of the payment made will be reimbursed, including the policy fee. For written cancellation requests send an email to: service@bestmex.com and / or fax 888-329-6942, explaining the reason and your contact information. We suggest submitting your request on business days (Monday to Friday) and within office hours (9 a.m. to 6 p.m. CST), otherwise your request will be answered until the next business day.
• Important Note: Cancellations of policies paid by credit or debit card, processed with Stripe, can take between five to ten days for the refund to show on the client’s statements.

• The first step to cancel a policy that has already started is to send your cancellation request to the email service@bestmex.com and / or fax 888-329-6942, explaining the reason and your contact information. We suggest sending your request on business days (Monday to Friday) and within office hours (9 a.m. to 6:00 p.m. CST), otherwise your request will be answered until the next business day.
• We, together with the insurer, will analyze if the contracted policy may be cancelled, and a response is given.
• If the cancellation applies to your policy, you should consider that there are conditions and restrictions depending on two variables: Type of contracted policy and insurer contracted.
• The days elapsed since the beginning of the policy as they are taken into consideration.
• The refund is calculated according to the premium on the number of days used.
• If you need help with your cancellation, you can call toll-free at 888.734.8760 within our office hours.

• Important Note: Cancellations of policies paid by credit or debit card, processed with Stripe, can take between five to ten days for the refund to show on the client’s statements.

• It is very simple!
• Simply log in BestMex.com system and buy a policy for the number of additional days you need.

• No policy covers personal items inside the vehicle in the event of a loss.

As long as the following conditions are met:

1. Comply with the conditions established in the Temporary Vehicle Import Permit with respect to the persons authorized to drive.

For vehicles imported by Mexicans residing abroad:

• By the importer, his / her spouse, parents, children or siblings as long as they are residents abroad
• By a foreigner with visitor status, temporary resident and temporary resident student.
• Or by someone other than those authorized as long as the person who imported the vehicle is on board.

For vehicles imported by foreigners:

• By the importer, his / her spouse, parents, children or siblings even when they are not foreigners.
• By a foreigner with visitor status, temporary resident and temporary resident student.
• Or by any person as long as any of the persons authorized to drive said vehicle travel on board.

2. In the case of MAPFRE, HDI and GNP insurance companies, the driver must have a driver’s license from any country that is current and valid, issued by a competent authority and that said license is of the appropriate type (plates and use) for driving the insured vehicle.

In the case of the QUALITAS insurer, the driver must have a driver’s license issued by the competent and corresponding authority of the country of registration of the unit, which is current and valid and that said license is of the appropriate type (plates and use ) to drive the insured vehicle. Note: Driving permits issued in accordance with the provisions of the corresponding Traffic Regulations will be considered as licenses.

• Before starting the purchase of the policy at BestMex.com, please have the vehicle registration, the name of the finance company in case you are paying for the vehicle and the names of additional drivers that you want to show in the policy to other drivers. 

• For the payment of the policy you will need a credit card.

• The cost is calculated taking into account the number of days of coverage, cost and type of vehicle and other details that differ for each insurance company. However, remember that depending on the length of your stay, it could be less expensive to buy a six months or a year instead of a policy for days.
• The BestMex.com system will show you all the quotes available for your situation.

• The Assistance Service on the Road helps you when your car breaks down during your trip. When calling your insurer’s Emergency Service Line, they will send a service vehicle from an authorized local repair shop to help you repair the fault or damage to your car. The benefits for this coverage vary depending on the company to be selected.
• Note: Vehicles valued at less than $ 3,000 dollars or more than $ 80,000 dollars, as well as vehicles with more than 15 years old, can not be protected with collision and total theft coverage. Depending on the insurance provider these rules may vary. Motorcycles do not have Medical Expenses coverage.

• For complete definitions of coverages and exclusions, please refer to the information in the General Conditions of your policy depending on the provider.